What can we learn from Book of Mormon stories and President Nelson about how to manage conflict?

Seek to listen and understand

In the Book of Mormon, a conflict began between the people of Limhi and the Lamanites. After some of the Lamanite daughters were kidnapped, the Lamanites were quick to blame and attack Limhi鈥檚 people. When Limhi鈥檚 soldiers had captured the Lamanite king, Limhi commanded the soldiers not to kill him. Instead, Limhi chose to listen and try to understand the king鈥檚 perspective rather than continuing to fight.
As they conversed, the king of the Lamanites was pacified and said, 鈥淟et us go forth to meet my people, without arms; and I swear unto you with an oath that my people shall not slay thy people.鈥Respond with humility and patience

In the middle of a long war, a captain named Moroni needed support and supplies for his army but hadn鈥檛 received any. In frustration, he wrote a bold letter to Pahoran, the chief judge, accusing him of laziness and betrayal for failing to send government support.
Pahoran could have reacted in anger to Moroni鈥檚 harsh words, but instead, he civilly explained that a rebellion in the city had prevented him from sending help. He said to Moroni, 鈥淵ou have censured me, but it mattereth not; I am not angry, but do rejoice in the greatness of your heart.鈥Like Pahoran, you can respond with charity and humility to resolve misunderstandings in a peaceful, productive way. For example, you may have a classmate whose personal challenges affect their ability to contribute to a group project or communicate well with you. How can you set expectations while showing compassion?
President Nelson also said, 鈥淲e rebuke the adversary every time we heal a misunderstanding or refuse to take offense. Instead, we can show the tender mercy that is characteristic of true disciples of Jesus Christ.鈥